Lofty Response
August 20, 2008A few posts ago, I complained about some chairs I bought at the Loft and posted video of me having problems with them. Tonight Colleen Desmoulins from The Loft sent me a couple working chairs and those were much better.
The BEST part of it is that she also made up some new versions that have a much simpler menu system… just sit on it, and choose one of eleven poses from the menu. VERY nice. I like that a LOT better. And they’ll be selling those in the store now too.
The green ones are the new simplified menu versions, and the white ones are the (correctly working) ones with more menu options.
I think what I’ll do is buy two more green ones! I like that version a lot, and for people who just drop by casually to hang out, which is what I want these to be able to be used for, they’ll work better.
Thanks to Colleen and everyone at the Loft. I mentioned they had nice products before, now I can attest to their customer service as well. She really went above and beyond to make sure I was happy. That goes a long way with me. And their stuff all looks very nice too. My one complaint was taken care of thanks to Colleen.
I love great cs... often the only thing that brings
Keeme | August 20, 2008I love great cs… often the only thing that brings me back to a place.
Way cool! Thanks for the follow up post on those.
Fricker Fraker | August 21, 2008Way cool! Thanks for the follow up post on those. It’s good to read that businesses like The Loft are willing to help like that. :)) I think I need some of those chairs!